Compliance and Impact of CSR Regulations on Working Capital Management : A Semantic Analysis of Global Financial Strategies

2025-01-17T16:06:15+08:00

This study examines the impact of Corporate Social Responsibility (CSR) regulations on working capital management in a global context, considering a variety of regulations and practices across different countries. Utilizing a semantic literature review approach, this article explores how CSR interacts with corporate financial strategies, specifically in managing working capital. Findings suggest that stringent CSR regulations often motivate companies to adopt more efficient working capital practices, which not only comply with CSR standards but also enhance financial performance. This research identifies variations in the adaptation of working capital practices influenced by differences in CSR policies across regions and industries. Through an extensive literature analysis, this study provides new insights into the dynamic relationship between CSR regulations and working capital management, and proposes strategies for companies to synchronize CSR compliance with optimal financial achievement.

The Role of Trust in Mediating E-Service Quality on Repurchase Intention Among Shopee Customers in Denpasar City

2025-01-21T10:27:14+08:00

The Global Web Index indicates that online store visits account for 91 percent of internet users in Indonesia. People tend to use the internet to search for products or services to purchase online. Online transactions have now become a trend among the public. According to a report by Google, Temasek, and Bain & Company, the gross merchandise value (GMV) of e-commerce marketplaces in Indonesia is estimated to reach US$62 billion, or approximately IDR 982.76 trillion, in 2023, reflecting a 7 percent growth from the previous year. E-service quality is increasingly recognized as a crucial aspect and a key factor in determining the competitive advantage of online businesses. Trust is defined as one party’s confidence in a relationship and the belief that the actions taken will be in their best interest, resulting in positive outcomes for the trusted party. This study aims to examine and explain the role of trust in mediating the effect of e-service quality on customers' repurchase intention. The research was conducted on Shopee customers in Denpasar City, with a sample size of 100 respondents obtained through non-probability sampling methods. Data were collected using questionnaires. The analytical techniques employed in this study included path analysis with SPSS, the Sobel test, and the Variance Accounted For (VAF) test. The results of the analysis indicate that: E-service quality has a positive and significant effect on customers' repurchase intention; E-service quality has a positive and significant effect on customers' trust; Trust has a positive and significant effect on customers' repurchase intention; Trust successfully mediates the effect of e-service quality on customers' repurchase intention.

International Journal of Management Research and Economics

Compliance and Impact of CSR Regulations on Working Capital Management : A Semantic Analysis of Global Financial Strategies

The Role of Trust in Mediating E-Service Quality on Repurchase Intention Among Shopee Customers in Denpasar City