Persepsi Mahasiswa pada Kepuasan Program Magang di Industri Pariwisata
DOI:
https://doi.org/10.54066/jikma.v2i4.2346Keywords:
Students' Internship Satisfaction, Industry, TourismAbstract
This study explores students' perceptions of internship program satisfaction within the tourism industry, prompted by complaints from several students who felt dissatisfied with the internship programs they had participated in. This quantitative research employs a survey method with a total sampling (census) technique, involving 148 respondents. Data collection was carried out using a questionnaire with a Likert scale that had been tested for validity and reliability. The data analysis techniques include data description, interval value limitation, and Mean Score tests, utilizing SPSS version 23.00 and Microsoft Excel 2016. The findings of this study indicate that students' perceptions of the campus are considered very good with a score of 3.42, perceptions of the industry are regarded as good with a score of 3.25, and perceptions of personal development are viewed as very good with a score of 3.59.
References
Akbar, R. F. (2015). Analisis persepsi pelajar tingkat menengah pada sekolah tinggi agama islam negeri Kudus. Edukasia: Jurnal Penelitian Pendidikan Islam, 10(1).
Chen, T. L., & Shen, C. C. (2012). Today’s intern, tomorrow’s practitioner? The influence of internship programmes on students’ career development in the hospitality industry. Journal of Hospitality, Leisure, Sport & Tourism Education, 11(1), 29-40. https://doi.org/10.1016/j.jhlste.2011.12.002
Ghozali, I. (2016). Aplikasi analisis multivariete dengan program (IBM SPSS) (Edisi 8). Badan Penerbit Universitas Diponegoro.
Hasibuan, M. (2014). Manajemen sumber daya manusia. PT. Bumi Aksara.
Hutasoit, C. S. (2011). Pelayanan publik teori & aplikasi. MAGNA Script Publishing.
Lam, T., & Ching, L. (2007). An exploratory study of an internship program: The case of Hong Kong students. International Journal of Hospitality Management, 26(2), 336-351. https://doi.org/10.1016/j.ijhm.2006.02.003
Lee, C. S., & Chao, C. W. (2008). A study on the school-outside internship program of hospitality department in Taiwan. Journal of Hospitality and Home Economics, 5(3), 247-272.
Prastiyanti, D. P., & Yulianto, Y. (2019). Media promosi pada Dinas Pariwisata Daerah Istimewa Yogyakarta dalam meningkatkan kunjungan wisatawan. Journal of Indonesian Tourism, 3(8), 7279. ISSN 2722-9475 (Cetak), ISSN 2722-9467 (Online). Hospitality and Recreation, 2(2), 174–184.
Sembiring, V. A., Rahayu, N., & Tarigan, E. (2020). Persepsi dan kepuasan mahasiswa terhadap program magang di industri pariwisata luar negeri (Studi kasus mahasiswa perguruan tinggi pariwisata di Jakarta). Jurnal Ilmiah Pariwisata, 25(3), 201-214.
Sugiyono. (2018). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.
Sugiyono. (2019). Metode penelitian kuantitatif, kualitatif dan R&D. Alfabeta.
Sugiyono. (2020). Metode penelitian kualitatif. Alfabeta.
Sulastiyono, A. (2011). Manajemen penyelenggaraan hotel: Manajemen hotel. Alfabeta.
Sulastiyono, A. (2011). Seri manajemen usaha jasa sarana pariwisata dan akomodasi: Manajemen penyelenggaraan hotel. Alfabeta.
Undang-Undang Republik Indonesia Nomor 20 Tahun 2003 tentang Sistem Pendidikan Nasional.
Walgito, B. (2010). Pengantar psikologi umum. Andi.
Zopiatis, A., & Constanti, P. (2012). Managing hospitality internship practices: A conceptual framework. Journal of Hospitality & Tourism Education, 24(1), 30-40. https://doi.org/10.1080/10963758.2012.10696614
Zopiatis, A., & Theocharous, A. L. (2013). Revisiting hospitality internship practices: A holistic investigation. Journal of Hospitality, Leisure, Sport & Tourism Education, 13, 33-46. https://doi.org/10.1016/j.jhlste.2013.04.002
