SITI BALQIS; IMHAR. Tinjauan atas Fungsi Pengaruh Customer Service Terhadap Kepuasan Nasabah Pada PT. Bank Central Asia, Tbk. KCP Pasar Tanah Abang, Jakarta. Jurnal Ilmiah Dan Karya Mahasiswa, [S. l.], v. 1, n. 2, p. 76–88, 2023. DOI: 10.54066/jikma-itb.v1i2.180. Disponível em: https://jurnal.itbsemarang.ac.id/index.php/JIKMA/article/view/180. Acesso em: 22 dec. 2024.