Armelia Marcella, Nuriman Allief. FAKTOR YANG MEMPENGARUHI KEPUASAN PELANGGAN. JIKMA [Internet]. 2023 Jan. 19 [cited 2024 Dec. 22];1(1):01-13. Available from: https://jurnal.itbsemarang.ac.id/index.php/JIKMA/article/view/36