Muhammad Asfari Alkaromi, Akhmal Angga Syahputra, Muhammad Asnafi Alkaromi, Ahnaf Vanning Al Haq, Ito Setiawan. Analisis Kualitas Layanan Menggunakan Framework ITIL V3 Domain Service Operation Website Akademik. JPSI [Internet]. 2024 Nov. 15 [cited 2025 Jan. 22];2(4):123-34. Available from: https://jurnal.itbsemarang.ac.id/index.php/JPSI/article/view/2668