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Niken Mardhatillah. Pengaruh Relationship Quality Terhadap Loyalitas Nasabah KPR Subsidi Pada Bank PT. Bank Tabungan Negara (Persero) Tbk Cabang Padang. JRIME-ITB [Internet]. 2024 Jan. 19 [cited 2025 Jan. 5];2(2):109-25. Available from: https://jurnal.itbsemarang.ac.id/index.php/JRIME/article/view/1512