AAN GUNAWAN; SYAMSUL ARIFIN. Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan di PT Bretonia. Jurnal Riset Manajemen, [S. l.], v. 2, n. 4, p. 270–282, 2024. DOI: 10.54066/jurma.v2i4.2720. Disponível em: https://jurnal.itbsemarang.ac.id/index.php/jurma/article/view/2720. Acesso em: 22 dec. 2024.