Sanjaya Stephen Prischou, and Suzetta Feby. “SERVICE QUALITY TOWARDS STUDENT’S SATISFACTION AT ACADEMIC ADMINISTRATION AND STUDENTS AFFAIRS DEPARTMENT (AASA)”. Jurnal Riset Manajemen, vol. 1, no. 1, Jan. 2023, pp. 26-35, doi:10.54066/jurma.v1i1.17.